Art Fuel Studio, LLC
Terms & Conditions
Before purchasing this art Retreat or any of the services offered by Art Fuel Studio LLC, please read this agreement thoroughly. All retreats are offered subject to the standard terms and conditions below.
This agreement contains important terms and conditions regarding the Retreat and related services offered by Art Fuel Studio LLC that you are purchasing including, but not limited to, Art Fuel Studio LLC’s rights to postpone, cancel or alter the Retreat, our payment, cancellation and refund policies, limitation of liability, and other important disclaimers.Once the retreat begins, we will do everything possible to ensure your enjoyment, and we rely on you to tell us if something is not working. We look forward to a successful partnership together, and we hope that you sit back, relax and enjoy the ride.
AGREEMENT
The terms and conditions set forth in this agreement constitute the entire understanding and agreement between you, the Retreat participant (“Participant” or “you,” “your,” “Traveler,” or “Guest”) and Art Fuel Studio LLC (“Company” or “Art Fuel Studio” or “our,” “we,” or “us”) with respect to the Retreat and any and all bookings, trips, transactions, tours or other arrangements made with the Company. By making a booking, you accept all of the terms in this agreement. All Travelers must be 18 years of age or older. The Company is not responsible for expenses incurred by Participants in preparing for a trip (e.g., nonrefundable advance purchase air tickets, supplies, travel insurance, etc.) or for any additional arrangements pre- or post-departure date and not included as part of the Retreat. This section applies whether the Retreat is altered, modified, or cancelled by us or by you for any reason.
PRICING, INCLUSIONS & EXCLUSIONS
All Retreat prices are in U.S. dollars based on occupancy (single, double or triple) and include the program specified in the itinerary, meals, accommodations, and any guided activities offered. Prices do not include airfare, transportation to and from the retreat, travel insurance, documents required for travel, alcoholic beverages, tips for staff, additional excursions, travel before or after retreat and/or any personal purchases.
RETREAT & ROOM RESERVATIONS
Retreat reservations can only be made through our website. All rooms are on a first come, first serve basis. Each Retreat offers different accommodations so please review each offering carefully before booking. We’ll do our best to accommodate roommate requests so please indicate your preference on the form we will send you once your booking has been confirmed. Rooms/roommates will otherwise be assigned randomly as received. If during the retreat you are not happy with your rooming situation, you will be responsible for making alternative arrangements at your own expense.
UPGRADING YOUR ACCOMMODATION AFTER PURCHASE
From time to time, a single room will become available. If you have purchased another type of accommodation (double or triple room) and would like to upgrade to the single room, we must be able to fill your existing accommodation. We will offer your existing accommodation to our waiting list. If it is not filled within 2 days, the available single room will be offered to the waiting list. You are welcome to purchase the single room with the understanding that your original purchase (the double or triple room) will not be refunded until and unless it has been filled and that person has paid in full. No accommodations changes will be made 90 days prior to the beginning of the retreat.
PAYMENT & CANCELLATION POLICY
To reserve a spot in our Retreat, a non-refundable / non-transferable deposit of $500 U.S. dollars and acceptance of our Terms & Conditions is required. The remaining balance of your Retreat fee will be divided in half and the first half payment will be billed 30 days after your initial deposit, and the second half payment will be billed 60 days after the initial deposit unless otherwise stated on our website. Invoices must be paid on or before the due date to avoid late fees. If an invoice is past due, we will make numerous attempts to contact you via email to remind you of the payment(s). If the invoice is not paid after repeated attempts and there is no response, we will assume that you will not be attending the retreat and will cancel your spot. No refunds will be made. If you sign up 90 days or less prior to the beginning of the Retreat, the fee will be due in full upon sign up.
If you need to cancel, please send us an email (retreats@artfuelstudio.com). We’ll do our best to find a replacement for you; however, the Company has no duty to find a replacement and a replacement is not guaranteed. Please note – the replacement search for your spot will not begin until the retreat is sold out. If we are able to find a replacement, your total payments for the Retreat will be refunded, less your $500 U.S. dollar deposit, once the person replacing you has paid in full. If your spot is not filled prior to the Retreat, you will be responsible for the full payment of the Retreat. No cancellations will be accepted 30 days or less prior to the Retreat and we will not be able to refund your payment(s). We recommend that you reach out immediately to your travel insurance company to make a claim. The company will do its best to provide you with any information needed to make a claim. We strongly recommend that you consider “Cancel For Any Reason” (CFAR) travel insurance to protect your investment. The Company reserves the right to refuse, cancel or block any reservation for any reason at its sole discretion.
TRAVEL INSURANCE
You acknowledge that travel insurance coverage is not included in the cost of any trip offered by the Company and is not a requirement. However, we strongly recommend that you obtain travel insurance to protect your investment should an unforeseen situation arise and you are unable to attend Trip cancellation insurance may be the only means of receiving reimbursement for flights, retreat fees including non-refundable expenses should the Retreat be cancelled for any reason, whether voluntarily by you or as a result of the Company’s actions. You are responsible for understanding the specifics of your travel insurance policy, ensuring that your policy covers all optional and included activities listed in the Retreat itinerary, and ensuring that there are no exclusion clauses (e.g., air delays due to mechanical issues) that would limit the coverage that you might reasonably need. As we all know, unexpected situations happen. If you need to drop out, we will do our best to find a replacement but cannot guarantee we will fill your spot. In the event no replacement is found, we will not be able to refund your retreat payment. The best way to protect your retreat investment is to purchase CFAR (Cancel For Any Reason) insurance.
PARTICIPANT RISK + RESPONSIBILITY
The Company acts only as an intermediary for the various independent suppliers that provide lodging, meals, space, transportation, activities or other goods and services connected with your Retreat (“Supplier” or “Suppliers”). You acknowledge that you are aware and clearly understand that these Suppliers are independent contractors, are not managed by the Company, and are not agents or employees of the Company. A Supplier’s services are subject to the Supplier’s own terms and conditions and the local laws and regulations of the relevant jurisdiction.
PRE-DEPARTURE DOCUMENTATION
It’s important that you carefully read all trip-related documents that you receive from us by email as soon as you receive them. It is your responsibility to contact us if any information is incorrect. We cannot accept any liability if you do not notify us of any inaccuracies within thirty (30) days of your receipt of those documents.
PASSPORTS AND VISAS
You are responsible for ensuring that all necessary travel documents are valid and effective and in your possession for the entire trip. Valid passports are required for travel to most destinations. Please check with the appropriate consulate or embassy for the latest entry requirements. Your passport must not expire within 6 months prior to your departure date. You assume complete and full responsibility for, and hereby release the Company from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations. Any information provided to you is merely provided as a courtesy and it is your sole responsibility to ensure you have met all travel requirements for your destination. The Company is not responsible for delays, changes, or cancellation costs due to incorrect, incomplete or expired Traveler documents. In the event that you must cancel, delay or reschedule your trip due to expired or missing travel documentation, you are responsible for all associated costs to rectify the situation. If you are unable to attend the retreat, please refer to our cancellation terms listed in this document.
HEALTH REQUIREMENTS AND MEDICAL CARE
Some Retreats could potentially include physical activity, with varying levels of demands and fitness requirements. By making a booking, you represent that you do not have any physical or other conditions that would create a hazard for you or other Participants or affect other people’s enjoyment of the trip. We reserve the right in our sole discretion to accept, decline, or remove anyone from a trip (at departure or during the trip) who we judge to be incapable of meeting the trip’s physical demands. In the event any medical care is administered to you during the trip, the Company assumes no responsibility for any such medical care provided to you. You are solely responsible for any and all costs of medical care and related transportation, if any, that are provided to you during the trip. The Company does not tolerate drug use of any kind during our trips and strongly encourages responsible alcohol consumption. This policy is in place for your safety and those traveling with you. The Company reserves the right, at your sole expense, to deny participation in an activity or in the remainder of any trip itinerary if you illegally use drugs, or misuse alcohol or other banned substances during a trip. We want you to have fun and encourage you to take advantage of the local culture, but the Company emphasizes safety as a top priority.
DIETARY REQUESTS
The company will do its best to accommodate dietary requests however it will be up to each venue to confirm your request. Our retreats can accommodate vegetarian, gluten free, dairy free and other common food sensitivities. Please note that other specific diets (e.g. FODMAP, keto, vegan) cannot be accommodated. If you have any specific requests not mentioned here, please reach out to retreats@artfuelstudio.com prior to booking so we can confirm your request can be accommodated. We will send a confidential questionnaire prior to the retreat asking for your dietary requests and completion of this form is required for your participation.
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